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Digital office and paperless operations

Official document management under Decree 30/2020, document interconnection, digital signing, approval workflows and how to choose and deploy digital office software.

19 Entries
Document management software: must-have features and how to chooseBuyer's guide
09.26.2026

Document management software: must-have features and how to choose

How document management software differs from a shared drive and from an official-correspondence system, the five kinds of solutions on the market, a must-have feature list and the questions to ask vendors before signing.

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Electronic case file management: rules and required featuresDeep dive
09.26.2026

Electronic case file management: rules and required features

Electronic case files under Decree 30/2020, the 2024 Archives Law and Circular 05/2025: who must keep them, the 60-day transfer deadline for digital files, required software features and the July 2027 milestone.

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Free warranty and repair management software: does it exist?Buyer's guide
08.15.2026

Free warranty and repair management software: does it exist?

Three different kinds of free, a common mix-up between maintenance and repair software, the options with no licence fee, and the costs the word free does not cover.

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Six conditions for correspondence software to interconnect with government document systemsBuyer's guide
07.27.2026

Six conditions for correspondence software to interconnect with government document systems

Interconnecting with the National Document Interchange Axis or an LGSP is not a flip of an integration switch. A checklist of six technical, legal and security conditions — to audit your system or set tender criteria.

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Correspondence Management Software in Vietnam: A Practical ComparisonBuyer's guide
07.22.2026

Correspondence Management Software in Vietnam: A Practical Comparison

Not a popularity ranking but a comparison on four criteria that actually matter: Decree 30, valid Vietnamese digital signatures, on-premise vs SaaS, and customization. A walkthrough of the common solution categories and who each fits.

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The on-premise eOffice roadmap: from survey to go-liveBuyer's guide
07.09.2026

The on-premise eOffice roadmap: from survey to go-live

eOffice is not sign-up SaaS. The five real deployment phases across 3–6 months, what makes it fast or slow, and what your organization should prepare.

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eOffice cost: what a rollout quote contains and how to compute TCOBuyer's guide
06.24.2026

eOffice cost: what a rollout quote contains and how to compute TCO

What an eOffice quote actually contains, which factors move the number, and how to compute a three-to-five-year total cost of ownership honestly.

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VNeID becomes a super-app: standardizing authentication & signingDeep dive
06.22.2026

VNeID becomes a super-app: standardizing authentication & signing

VNeID expands into a "super-app" with tens of millions of identity accounts. What pervasive national identity and signing means for the digital office.

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Comparing eOffice software: self-hosted on-premise vs rented SaaSBuyer's guide
05.14.2026

Comparing eOffice software: self-hosted on-premise vs rented SaaS

Compare eOffice software across eight criteria: data control, workflow customization, integration, cost, speed, compliance, operations and exit options.

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How to choose eOffice software: a scoring framework for large organizationsBuyer's guide
04.24.2026

How to choose eOffice software: a scoring framework for large organizations

Every vendor lists dozens of features. A five-layer scoring framework, a way to run a real evaluation, and the warning signs to watch for in a sales pitch.

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Consolidating ministry public-service portals: standardizing document flowsDeep dive
02.24.2026

Consolidating ministry public-service portals: standardizing document flows

After provinces, ministry public-service portals consolidate into the National Public Service Portal. The document-flow standardization wave continues centrally.

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Paperless administration from 1 Oct 2025: electronic document flows in the digital officeNews
10.06.2025

Paperless administration from 1 Oct 2025: electronic document flows in the digital office

From 1 Oct 2025, 25 essential public services stopped accepting paper (Resolution 316). When intake is digital, internal document flows must be too.

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What eOffice software is: functions, selection criteria and how to roll it outCornerstone
08.15.2025

What eOffice software is: functions, selection criteria and how to roll it out

What eOffice is and is not, the six core function groups, how enterprise and public sector needs differ, how to evaluate products, and a staged rollout path.

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Document management software under Decree 30: what it must actually deliverCornerstone
07.10.2025

Document management software under Decree 30: what it must actually deliver

What Decree 30/2020/ND-CP requires for records work, what document management software must deliver to comply, and how document flows change under the two-tier government model from 1 July 2025.

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Handing over records when administrative units merge: where district-level digital files goDeep dive
06.26.2025

Handing over records when administrative units merge: where district-level digital files go

District-level administrations cease operating on 1 July 2025. Paper files have clear guidance; the data inside district document-management systems does not. Who extracts it, on what basis, and how long must the old system stay online.

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VNeID adds signing: national identity tied to signatures in the digital officeNews
05.26.2025

VNeID adds signing: national identity tied to signatures in the digital office

From May 2025, VNeID adds digital-signature certificate registration and signing history. National identity tied to signing, on your phone.

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Digitally signing electronic documents: process and legal validity under Decree 23/2025Cornerstone
04.12.2025

Digitally signing electronic documents: process and legal validity under Decree 23/2025

Decree 23/2025 took effect on 10 April 2025. This piece looks at the operational side: multi-level routing, the two signatures on one document, inbound handling and long-term archiving.

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Decree 70/2025 on e-invoices: document digitization reaches small businessesNews
03.28.2025

Decree 70/2025 on e-invoices: document digitization reaches small businesses

Decree 70/2025 (effective 1 June 2025) extends e-invoices to higher-revenue household businesses. When records go digital, the office should too.

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Digital signing software requirements under Decree 23/2025: Article 17 and the April 2027 deadlineDeep dive
02.28.2025

Digital signing software requirements under Decree 23/2025: Article 17 and the April 2027 deadline

Decree 23/2025 sets mandatory functions for digital signing and signature-verification software, and gives existing systems two years to comply.

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