Official document management software under Decree 30/2020
Tetra eOffice takes every official document from registration to routing, deadline tracking, digital signing and archiving on one system, deployed on your own servers and configured to your formatting rules.
A register is not a document management system
A spreadsheet records that a document exists. Document management software handles what happens to it.
| Capability | Excel | Tetra eOffice |
|---|---|---|
| Log numbers and dates of incoming and outgoing documents | ||
| Route documents to departments and officers | ||
| Track deadlines and the status of each document | ||
| Multi-level digital signing with a signer audit trail | ||
| Send and receive electronic documents through the system | ||
| Role-based access and access logs | ||
| Find any document with its full handling history |
One system from receipt to archive
Receive and register
Incoming documents are registered, numbered and tagged to your formatting rules.
Distribute and route
Leaders add direction; clerks route to the responsible departments and officers.
Handle and track deadlines
Each document has a deadline, status and current owner; workflows follow the BPMN standard.
Digital signing
Multi-signer routing, reminders and signature placement; sign via VNPT SmartCA, Viettel MySign or MobiFone HSM.
Issue and archive
Outgoing documents are issued, archived centrally and searchable with their full history.
Built for public-sector requirements
Formatting and numbering
Documents follow the Decree 30/2020 format; registers, numbering and notation rules are configured to each unit’s records regulations.
Document interconnection
When you need to exchange documents with the national interconnection axis through your ministry or province platform, the connector is built to the current standard within the project.
Deployed on your own servers
The system runs on your servers and your data stays in infrastructure you control; the application covers the authentication, access-control and logging requirements of graded information security.
Signing to your requirements
Public signing via VNPT SmartCA, Viettel MySign and MobiFone HSM is built in. Government-only certificates are a separate integration scoped during discovery.
Common questions
Is Excel enough to manage official documents?
Excel can replace the paper register of incoming and outgoing numbers, nothing more. It does not route documents, track deadlines or status, handle digital signing, or send and receive electronic documents. It suits very small units or temporary use.
Does Tetra eOffice run on our own servers?
Yes. Tetra eOffice is deployed on your infrastructure. AI and signing services can run in-house or use cloud services, depending on your security requirements.
How long does deployment take and what does it cost?
Tetra eOffice is not sign-up software. It is tailored to your workflows, typically deployed in 3–6 months, with costs from about 300 million VND depending on scope and integrations.
Read before you buy
Need advice on a solution for your organization?
Leave your details and we'll get in touch to advise and demo.
Book a consultation