Official document and records management software
Tetra eOffice carries every official document from registration and routing through signing to archiving and retrieval, on one system deployed on your own servers.
From registration to issuing
Every step of an official document, on one system.
Incoming and outgoing registers
Electronic registration with numbering generated to your unit’s rules, and printable registers for cross-checking.
Data entry from scans
Reads scanned documents and pre-fills number, date, sender and summary to the Decree 30/2020 format; clerks only verify.
Routing, direction and deadlines
Leaders record directions, documents move to the responsible officer, and the system reminds and escalates overdue items.
Urgency and confidentiality
Urgency levels and four confidentiality levels per TCVN 11930; each role sees documents only up to its clearance.
Digital signing and issuing
Ordered multi-signer routing, signing via VNPT SmartCA, Viettel MySign or MobiFone HSM, then issuing the outgoing document.
Exchanging documents externally
Send and receive documents with agencies and partners. Connection to a ministry or province interconnection axis is scoped per project.
Archive, retain and find again
Closed documents stay governed, searchable and traceable.
Closing and archiving
Record the outcome, move documents to the archive automatically after the set period, and reopen them when needed.
Retention policies
Set retention periods per document type, with exceptions and automatic handling at expiry.
Permissioned repository
Multi-level folders, folder and document permissions, version history and comparison between versions.
Search by content
Reads text from scans, searches by content and meaning, and retrieves a document with its full handling history.
Audit trail
Records who did what and when, supporting inspection, audit and internal review.
Restoring deleted items
A recycle bin restores documents deleted by mistake; storage quotas are set per role.
The actual screens
Official dispatch management per Decree 30/2020/NĐ-CP
01 / 03Cost and timeline
There is no per-seat price list. The quote follows your scope.
Depending on function groups and integrations.
The system is tailored to your workflows.
Most of the cost sits in tailoring and integration.
Common questions
How does document management software differ from records and archive software?
Document management covers the flow of incoming and outgoing documents: registration, routing, handling, signing and issuing. Records and archive management adds what follows: closing, archiving, retention periods and retrieval. Tetra eOffice handles both on one system.
Are case-file creation and deposit into the agency archive under Decree 30 available?
Tetra eOffice currently provides closing, automatic archiving after a set period, and retention policies per document type. The scope for case files built from a file catalogue and deposit into the agency archive is confirmed with your unit during discovery.
Does Tetra eOffice run on our own servers?
Yes. Tetra eOffice is deployed on your infrastructure. AI and signing services can run in-house or use cloud services, depending on your security requirements.
What do cost and timeline look like?
Tetra eOffice is not sign-up software. Deployment typically takes 3–6 months and costs from about 300 million VND depending on scope and integrations. Send a request to receive a quote for your scope.
See it on your own workflow
Leave your details. The Tetra team will contact you to schedule a demo and confirm the scope for registers, signing and archiving.
