Business Analyst / Consultant

Do you enjoy digging into a company's business processes and turning “what the customer needs” into clear solutions for engineers to build?

Tetra builds customized software deployed on-premise. The BA consultant understands customers most deeply: you analyze processes, clarify and write requirements, propose solutions, support demos/consulting with sales, and stay with engineering through delivery.

What you’ll do:

• Business analysis: understand the customer’s processes, problems and goals.
• Clarify requirements: write requirement docs, user stories and process flows.
• Solution consulting: work with engineers to propose suitable, feasible solutions.
• Support sales: demo, present solutions and answer customer questions.
• Support delivery: acceptance, user training and gathering feedback.

You keep the product true to what customers actually need.

What matters most is listening, logical thinking and clear expression. You'll fit if:

• BA/consulting experience — software, ERP or digital transformation preferred.
• Able to analyze processes, write requirement docs and draw business flows.
• Logical thinking, asks the right questions and gets to the root of problems.
• Communicates well with both customers and engineers; proactive and careful.
• Eager to learn and adapt quickly across different business domains.

Knowing UML/BPMN, basic SQL, requirement-management tools, or eOffice/ERP experience is a plus.

• Work close to customers and real products, with direct impact on solutions.
• Learn many business domains; work with strong engineering and sales teams.
• Project & performance bonuses that genuinely reward people who do real work.
• Flexible hybrid work in Ho Chi Minh City; full social/health insurance and statutory leave.
• A culture of quality and respect — no drama.